General Terms and Conditions of Business

1. Scope

The following General Terms and Conditions of Business exclusively apply to each and every transaction concluded or entered in our online shop as well as for standard purchase methods between Messrs Aero Spezial and customers that are deemed consumers under clause 13 German Civil Code (Buergerliches Gesetzbuch – BGB).

2. Conclusion of contract

The contract comes into being by the acceptance of the order by Messrs Aero Spezial. The customer refrains from the receipt of an acceptance declaration according to clause 151 (1) German Civil Code (BGB).

The notification of the customer about the conclusion of the contract is carried out by Messrs Aero Spezial by either an order confirmation or at delivery at latest. When ordering via the Aero Spezial web shop, the order confirmation is carried out by e-mail immediately.

3. Right of revocation

You have the right to cancel this contract within 14 days without stating any reasons.

The withdrawal period is 14 days from the date on which you or a third party named by you, which is not the carrier, have taken physical possession of the goods.

To execute your right of revocation, you must notify us, AERO SPEZIAL Modellbauversand, Bodelschwinghstrasse 336, 33647 Bielefeld, fax: +49 (0)521 4174941, e-mail: info@aero-spezial-modellbauversand.de by a distinct statement (e.g. a letter sent by mail or e-mail) on your decision to withdraw from this contract. You can use the attached sample withdrawal form which is not mandatory, however.

In order to observe the revocation period it is sufficient for you to send the message about the right of revocation prior to the revocation deadline.

Effects of revocation:

If you withdraw from this contract, we will refund all related payments that we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen an expensive type of delivery other than the cheapest standard delivery offered by us), and refunded immediately, latest within 14 days from the date on which we have received the notice of the cancellation of this contract. For this refund we will use the same method of payment that you have used for the initial transaction, unless an explicitly otherwise agreement; in no case you will be charged fees for this repayment. We may refuse payment of the reimbursement until we have received the goods back or until you have verified that you have returned the goods, whichever is the earlier date.

You have to return the goods promptly and in any case not later than 14 days from the date on which you notify us of the revocation of this contract, either by sending back or handing over. The deadline is met if the goods are dispatched before the expiration of the deadline of 14 days.

You have to bear the direct costs for returning the goods.

You have to pay for any diminished value of the goods only, if this deterioration in value is attributed to the verification of nature, characteristics and functioning of the goods.

End of instruction for right of revocation

4. Conditional availability

Messrs Aero Spezial has the right of cancellation of an order for items which are no longer available or which can not be shipped due to legal or other reasons. Already received payments for such an order will be refunded by return of the cancellation of an order.

5. Prices

All prices stated in the Aero Spezial online shop are retail prices in EUR including currently applicable VAT. Additional prices arise for postage and packing (see below). Messrs Aero Spezial has the right to alter prices according to VAT and price increase from manufacturers/suppliers without separate notice. Specific costs such as import tax for foreign countries have to be borne by the customer.

6. Shipping costs

Shipping costs per order within Germany:

Up to 50.00 EUR value of delivered goodsUp to 100.00 EUR value of delivered goodsOver 100.00 EUR value of delivered goods
2.95 EUR5.95 EUR0.00 EUR


Shipping costs per order outside Germany:

ZoneCountriesUp to 0.5 kgUp to 1.0 kgUp to 2.0 kgUp to 5.0 kgUp to 10.0 kg
1Austria, Belgium, Bulgaria, Croatia, Cyprus (except northern territory), Czech Republic, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territory and departments), Greece (except Athos), Hungary, Ireland, Italy (except Livigno and Campione d’Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European countries), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden, United Kingdom (except Channel Islands)   6.95 EUR10.95 EUR12.95 EUR16.95 EUR20.95 EUR
2Åland Islands, Albania, Andorra, Athos (GR), Belarus, Bosnia and Herzegovina, Campione d’Italia (IT), Canary Islands (ES), Ceuta (ES), Channel Islands (GB), Cyprus (northern territory), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Iceland, Kosovo, Liechtenstein, Livigno (IT), Mace-donia, Melilla (ES), Moldova, Mon-tenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican City State  6.95 EUR10.95 EUR19.95 EUR29.95 EUR34.95 EUR
3Algeria, Armenia, Azerbaijan, Canada, Egypt, Israel, Jordan, Kazakhstan, Lebanon, Libya, Morocco, Palestine, Saint Pierre and Miquelon (FR), Syrian Arab Republic, Tunisia, United States6.95 EUR10.95 EUR19.95 EUR35.95 EUR47.95 EUR
4All countries which are not listed in zones 1 - 36.95 EUR10.95 EUR19.95 EUR41.95 EUR59.95 EUR

7. Orders

Each and every order is based on these GTC in its valid version. Orders can be placed by letter, fax or e-mail. There is no minimum order. For orders of a value below 5.00 EUR, we ask 2.00 EUR surcharge. In case surcharge applies, it is listed in the order summary.

Shipping is carried out by Deutsche Post DHL Group only.

8. Terms of payment

Payment has to be carried out in advance without allowance by the following options:

Payment options for customers inside Germany:

  • Advance payment by bank transfer
  • SOFORT Überweisung *)
  • PayPal
  • Direct debiting scheme (via PayPal Plus)
  • Credit card (via PayPal Plus)

Payment options for customers outside Germany:

  • SOFORT Überweisung *) (presently for Austria, Belgium, Czech Republic, France, Hungary, Italy, Netherlands, Poland, Slovakia, Spain, Switzerland and United Kingdom only)
  • EU Standard bank transfer (for EU countries and payment in Euro only)
  • PayPal
  • Credit card (via PayPal Plus)

When paying by bank transfer, all fees have to be borne by the customer. The customer has to ensure that the total amount of the invoice without allowance will be credited to the account of Messrs Aero Spezial.

Messrs Aero Spezial cannot be made responsible for the loss of money which is transferred by letter post or other kind of dispatch.

Important note: Orders, for which payments are not credited to the bank account of Messrs Aero Spezial within seven working days (except Sunday) from date of order, will be cancelled without any further request of information on the part of Messrs Aero Spezial.


*) Note: The operator of the service SOFORT Überweisung, the SOFORT GmbH, has concluded an insurance in your favour, which supersedes the claim for unauthorized use according to the conditions of insurance at this link **).
Thereby you shall be protected against possible risks of liability in the scope of the insurance coverage. In this context we point out that a lot of banks assume that use of the service SOFORT Überweisung by using your PIN and TAN will lead to a shift of liability in case of possible misuses by third parties.
This may lead to a refusal by your bank for taking over the claim, resulting in having to bear the claim by yourself. However, it has to be pointed out that no misuse has turned up at the service SOFORT Überweisung up to now (Technical Supervisory Association certified online banking system). Furthermore the a. m. insurance-protection exists.

**) Buyer protection

9. Place of fulfilment

Place of fulfilment for shipments and payments is Bielefeld.

10. Warranty

The customer has to report Messrs Aero Spezial about any faulty or defective items in written form within 7 days after receipt of the supply.
The warranty is limited to replacement or remedy, opted by Messrs Aero Spezial only.

11. Agreement for bearing of costs and expenses

Should the customer makes use of his or her right of revocation, he or she has to bear the direct costs for returning the goods.

12. Retention of title

All goods delivered will remain property of our company until full payment is made.

13. Miscellaneous

Prices, errors and feasibility of supply are subject to change.

According to § 86/86a Strafgesetzbuch (public German penal law) decal sheets for aircraft models of German Luftwaffe WW II and Finnish Air Force WW II do not contain swastikas.

14. Mediation

The European Commission provides a platform for online mediation (OS), which you will find at https://ec.europa.eu/consumers/odr/. Customers have the opportunity to make use of this platform for the settlement of their disputes.

We are not participating in a dispute settlement procedure before a consumer arbitration board. However, the law on alternative dispute resolution in consumer goods requires that we nevertheless point out a consumer arbitration board responsible for you:

Online-Schlichter
Zentrum für Europäischen Verbraucherschutz e.V.
Bahnhofsplatz 3
77694 Kehl
GERMANY

Internet: www.online-schlichter.de



Bielefeld, 1 January 2019